Privacy Policy of Elite Trainers
In this privacy statement, we explain how we process personal data when you use our website, https://elitetrainers.nl.
Controller and Contact Details
Elite Trainers, with its offices in Amsterdam and The Hague, is responsible for the processing of personal data as detailed in this privacy statement. For any queries or concerns, you can contact our data protection representative Sander Koewé at [email protected].
Personal Data We Collect and Why
We collect your personal data, including but not limited to names, email addresses, contact numbers, browsing data, IP addresses, cookies, payment information, and subscription information. This data is collected to provide and improve our services, to communicate with members, for marketing and sales purposes, and for internal analytics.
Online Behavior
We collect information about your use of our website and your online behavior. Please refer to our cookie policy for more information: https://elitetrainers.nl/cookie-policy/
Data Sharing
We may share your personal data with third-party service providers, with whom we maintain data processing agreements to ensure the security and confidentiality of your data, and to comply with legal obligations. The sharing of this data is subject to your consent.
Children’s Online Privacy Protection
Our website and services do not intend to collect data from individuals under the age of 16. If you believe that we have collected personal data from a minor without appropriate consent, please contact us, and we will delete this information.
Legal Basis for Processing
We process your personal data based on your consent, which is obtained through our website and through cookie popups.
Data Storage and Security
Your personal data is securely stored in our CRM system (Hubspot) and in our membership administration tool (VirtuaGym). We implement safe passwords, use a password manager, and enable two-factor authentication on all software applications to ensure the security of your data.
Data Retention Period
Your personal data is retained for as long as necessary for the purposes outlined in this privacy policy. We review our data retention periods regularly and will only hold your personal data as long as it is necessary for the relevant activity, or as required by law.
User Rights
As per GDPR, you have the right to request access to your personal data, request correction or deletion of your personal data, object to the processing of your personal data, and request data portability. To exercise these rights, you can contact us at [email protected].
Third-Party Links
Our website includes links to third-party websites. When you leave our website and move to a third-party site, you will be subjected to that site’s privacy policies. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Policy Updates
Our privacy policy is updated as frequently as regulations require. We will inform members of these changes by email.
Data Protection
We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you believe that your data is not being properly secured or there are indications of misuse, please contact us.
Amendments
We reserve the right to make changes to this privacy policy. The changes take effect on the announced time of entry.